Privacy Policy

How Legal Leads Axis collects, uses, and protects your data

Legal Leads Axis ("we", "us", "our") is committed to protecting your privacy and handling your data in a transparent, secure, and lawful manner.

This Privacy Policy explains how we collect, use, and safeguard personal data when you use our platform (the "Service"), and outlines your rights under applicable data protection laws, including GDPR and CCPA.

Effective as of March 18, 2026

1. Data We Collect

We collect the following categories of data:

  • Account Data: Name, email address, company name, login credentials, and account settings.
  • Billing & Transaction Data: Billing details, payment method information, invoices, and transaction history processed by our payment providers.
  • Lead & Business Data: Lead records, customer contact details, routing rules, call timestamps, delivery logs, and dispute data submitted or generated through the Service.
  • Technical & Usage Data: IP address, browser type, device information, pages visited, timestamps, cookies, and log files used for security, analytics, and performance optimization.

2. How We Use Data

We use personal data to:

  • Provide and operate the Service.
  • Deliver, route, and track leads.
  • Process payments and manage accounts.
  • Detect fraud and abuse.
  • Provide customer support.
  • Improve product performance and reliability.
  • Meet legal and regulatory obligations.
  • We do not sell personal data.

3. Legal Bases for Processing

Where required by law, we rely on the following lawful bases:

  • Contractual necessity to deliver the Service.
  • Legitimate interests including platform security, analytics, and fraud prevention.
  • Consent for cookies and marketing where applicable.
  • Legal obligations involving tax, compliance, and regulatory requests.

4. Data Sharing

We share data only with trusted subprocessors that help us operate the Service, such as cloud hosting providers, payment processors, communication and email service providers, and analytics and monitoring providers.

All subprocessors are contractually required to implement appropriate data protection and security measures.

We do not share data with advertisers or resell your information.

5. International Data Transfers

If personal data is transferred outside your country, we use approved safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

6. Data Retention

We retain personal data only for as long as necessary to provide the Service, resolve disputes, and meet legal, tax, or regulatory obligations.

You may request deletion of your data, subject to legal and contractual requirements.

7. Your Rights

Depending on your location, you may have the right to exercise the following controls over your personal data:

  • Access your data.
  • Correct inaccurate data.
  • Request deletion.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent.

8. Cookies

We use the following cookie categories:

  • Essential cookies required for platform functionality.
  • Optional analytics cookies to improve performance.
  • You can control cookies through your browser or our cookie preference tools where available.

9. Security

We implement industry-standard safeguards to protect data, including encryption in transit and at rest, access controls, and secure infrastructure. Access to customer data is restricted to authorized personnel only.

If you believe there is a security issue, please report it immediately.

10. Contact

For privacy-related questions, data requests, or our Data Processing Agreement (DPA), contact the Legal Leads Axis Privacy Team.

You can also reach us through our consultation form.